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bp-688e67d3-43c5-4b11-97e0-52d782141108

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

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I didnt notice when it realy started. Firefox starts in safe mode only. If i shut down firefox or restart my system firefox can only be started in safe mode. Reset cause crash of firefox. I updated firefox, my windows system, and my add ons.

I didnt notice when it realy started. Firefox starts in safe mode only. If i shut down firefox or restart my system firefox can only be started in safe mode. Reset cause crash of firefox. I updated firefox, my windows system, and my add ons.

Chosen solution

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver.

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All Replies (3)

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Crash reports found under System Details;

Meldungs-ID: bp-688e67d3-43c5-4b11-97e0-52d782141108 Gesendet: vor 18 Minuten Meldungs-ID: bp-bf72b860-753f-4070-9985-b91d82141108 Gesendet: vor 18 Minuten Meldungs-ID: bp-df23f7de-edaa-4edb-8250-bd3be2141108 Gesendet: vor 18 Minuten Meldungs-ID: bp-00708b32-0a80-4d42-b327-150532141107 Gesendet: vor 1 Tag Meldungs-ID: bp-5420a6f2-2b20-434a-9f3c-7caef2141107 Gesendet: vor 1 Tag Meldungs-ID: bp-0c6997e8-c3da-4dd7-a00c-b7a822141107 Gesendet: vor 1 Tag Meldungs-ID: bp-1a4036c3-47f7-4a1b-b60b-4890d2141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-11738a49-e621-4c3e-b9a9-9d9d02141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-9c1889f0-1add-49e9-ad38-6098e2141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-dd85c3fe-de64-40f7-9965-c17a22141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-40c14ba9-adbc-4bdf-9921-6f92b2141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-651f4bf3-9300-4d47-b89d-7e8452141106 Gesendet: vor 2 Tagen Alle Absturzberichte (einschließlich 5 nicht abgesendeter Absturzberichte in dieser Zeitspanne)

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Chosen Solution

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver.