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My profile files are not visible in Finder (OSX 10.10 & previous). Can I fix this?

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  • Last reply by sfhowes

Barrie_G
Barrie_G
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Mozilla help site instructions often start with locating the Thunderbird profile files. I can see these from within Tbird and with a Terminal command, but not with Finder. Why not? I believe I have message index corruption, but I cannot delete the index file as directed.

Mozilla help site instructions often start with locating the Thunderbird profile files. I can see these from within Tbird and with a Terminal command, but not with Finder. Why not? I believe I have message index corruption, but I cannot delete the index file as directed.

Chosen solution

When you select Help/Troubleshooting Information and click 'Show Folder', does the profile folder not open in Finder?

http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Finding_your_profile

Instead of deleting the index msf files, you can rebuild them by right-clicking a folder in TB, Properties, Repair Folder.

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sfhowes
sfhowes
  • Top 25 Contributor
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Chosen Solution

When you select Help/Troubleshooting Information and click 'Show Folder', does the profile folder not open in Finder?

http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Finding_your_profile

Instead of deleting the index msf files, you can rebuild them by right-clicking a folder in TB, Properties, Repair Folder.