We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloads randomly pausing and won't work

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

seanrhys
seanrhys
more options

Each time I try to download something off Mozilla, it starts downloading for a second then just stops and says "unknown time remaining" and will never continue. I have tried to restart the download and even re-download it but nothing happens.

Each time I try to download something off Mozilla, it starts downloading for a second then just stops and says "unknown time remaining" and will never continue. I have tried to restart the download and even re-download it but nothing happens.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also: