Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I signed up yesterday with synch. I dont know my password and I need it to reset a new password. Please advise how to set a new password when I dont know old 1

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

mswan
mswan
more options

I signed up yesterday with synch. I don't know my password and I need it to reset a new password. Please advise how to set a new password when I dont know old 1

I set it up on my "upstairs computer" and then came to my "downstairs computer" to synch and I can not get into the account because of the above password problem. I write down my passwords. I must have mistyped it or mis written.

I want to change my password

I signed up yesterday with synch. I don't know my password and I need it to reset a new password. Please advise how to set a new password when I dont know old 1 I set it up on my "upstairs computer" and then came to my "downstairs computer" to synch and I can not get into the account because of the above password problem. I write down my passwords. I must have mistyped it or mis written. I want to change my password

All Replies (3)

philipp
philipp
  • Moderator
more options

hello mswan, you can reset the password of your firefox sync account at https://accounts.firefox.com/reset_password

the-edmeister
the-edmeister
  • Moderator
more options

Open the Firefox Password Manager on the "upstairs computer" to get the password from there.

Options > Security --> Passwords -- Saved Passwords

then hit the Show Passwords button

Then at the top look at the chrome://weave(MozillaServcesPassword) for your Sync password.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The new Sync version uses the Firefox account and stores the login data (username/email and password) under the https://accounts.firefox.com site heading in the Password Manager and use the signedInUser.json file in the profile folder to store the credentials once connected to the account to avoid having to enter the master password on each start.