Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bug? Firefox, Silverlight and big resolutions

  • 3 replies
  • 6 have this problem
  • 1 view
  • Last reply by guigs

Dimas
Dimas
more options

Hi,

We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want to update to Firefox 33 and testing it we've found that it doesn't work with the Silverlight app with big monitors. It seems to be related to the resolution of the monitor, or at least, to the size of the Firefox window. The problem is that the mouse pointer doesn't seem to be pointing where it is. It's better explained in this screencast, where you can see that in a 1024px Firefox window it works OK, but when it's 1920px it doesn't work: https://www.youtube.com/watch?v=DA9DLYc-vpE

We tried different versions of Silverlight, currently 5.1.30514.0 I don't know in which Firefox version it started to appear this bug. With Internet Explorer it works.

Any idea?

Hi, We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want to update to Firefox 33 and testing it we've found that it doesn't work with the Silverlight app with big monitors. It seems to be related to the resolution of the monitor, or at least, to the size of the Firefox window. The problem is that the mouse pointer doesn't seem to be pointing where it is. It's better explained in this screencast, where you can see that in a 1024px Firefox window it works OK, but when it's 1920px it doesn't work: https://www.youtube.com/watch?v=DA9DLYc-vpE We tried different versions of Silverlight, currently 5.1.30514.0 I don't know in which Firefox version it started to appear this bug. With Internet Explorer it works. Any idea?

Chosen solution

Thx! I've filled a bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1105642

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

I've called the big guys to help you. Good luck.

Dimas
Dimas Question owner
more options

Chosen Solution

Thx! I've filled a bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1105642

guigs
guigs
more options

Dimas it looks like Gijs is helping you in the bug, I will mark the bug as the solution for now, however if there are more questions or support needed, please feel free to respond to this post and we are happy to help.