Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot receive new emails only one email from 2 days ago.

  • 3 replies
  • 7 have this problem
  • 5 views
  • Last reply by Mayso

more options

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Chosen solution

disable email scanning in your anti v irus and then execute a get mail.

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

disable email scanning in your anti v irus and then execute a get mail.

more options

RonLar said

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Matt said

disable email scanning in your anti v irus and then execute a get mail.

That did it! Many thanks to Matt!

more options

My emails were downloading and sending happily yesterday, but nothing today. My anti-virus allows emails from Thunderbird (I just checked) but they are not arriving. Thoughts, anyone?