Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where are subfolders information saved; how do I find

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

more options

Have been backing up with external hard drive. Computer crashed; when uploaded information from backup drive to new computer, subfolders did not show up. Info has to be somewhere but cannot locate.

Have been backing up with external hard drive. Computer crashed; when uploaded information from backup drive to new computer, subfolders did not show up. Info has to be somewhere but cannot locate.

All Replies (1)

more options

It's all in the profile.

https://support.mozilla.org/en-US/kb/profiles-tb

What were you including in your backup?