Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I connect to my gmail account?

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

more options

Firefox brought in my bookmarks from my Google Chrome browser, but I'm unable to open my Gmail. This is the error message:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Try Again

Firefox brought in my bookmarks from my Google Chrome browser, but I'm unable to open my Gmail. This is the error message: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. Try Again

Chosen solution

See also:

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Read this answer in context 👍 0

All Replies (2)

more options

Cookies are sent by web sites. You can tell Firefox to not allow sites that you choose by following these directions.

Type about:preferences#privacy <enter> in the address bar.

The button next to History, select Use Custom Settings.

Under History, turn on Accept cookies from sites and Accept third-party cookies. At the far right, press the Exceptions button. Place those web sites you don't want here.

more options

Chosen Solution

See also:

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"