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Just upgraded to Mac OS X (10.10.1), now Thunderbird crashes immediately - why?

  • 4 replies
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  • Last reply by finitarry

DamienGolden
DamienGolden
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When I upgraded my Mac desktop to 10.10.1, Thunderbird crashed when I tried to open in afterwards. (There was a window that came up for a split second, so I took a quick screenshot before getting the crash window. Not sure if it's of help, but you can view the image I included below.) My laptop (Mac 10.9) has Thunderbird running fine on it. After spending 3 hours scouring the net for answers, I've found none. I even tried uninstalling/reinstalling on my desktop, but Thunderbird is still crashing. What are the compatibility issues between Thunderbird and Mac OS X? Is it plug-ins, add-ons, cache or something else? Thanks in advance for a fix/help. =)

When I upgraded my Mac desktop to 10.10.1, Thunderbird crashed when I tried to open in afterwards. (There was a window that came up for a split second, so I took a quick screenshot before getting the crash window. Not sure if it's of help, but you can view the image I included below.) My laptop (Mac 10.9) has Thunderbird running fine on it. After spending 3 hours scouring the net for answers, I've found none. I even tried uninstalling/reinstalling on my desktop, but Thunderbird is still crashing. What are the compatibility issues between Thunderbird and Mac OS X? Is it plug-ins, add-ons, cache or something else? Thanks in advance for a fix/help. =)

All Replies (4)

Matt
Matt
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picture? and crash ids... https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

DamienGolden
DamienGolden Question owner
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For some reason the picture of my screenshot won't load. It just says "Checking your add-ons for compatibility with this version of Thunderbird." That is quickly followed by Thunderbird crashing. And then I tried to locate Crash reports that are supposed to be stored in ~/Library/Thunderbird/Crash Reports/submitted/ ... there is nothing there.

DamienGolden
DamienGolden Question owner
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Is there any new solutions to this anywhere yet? I couldn't pull a crash ID.

finitarry
finitarry
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Does that crash happen if Thunderbird is in safe mode?