So I'm having trouble with this Flash plugin as many others are popping up. Went through troubleshooting to reset the browser. Then downloaded the newest versions of shockwave and flash (are the separate? seems there are two plugins...). Both plugins were originally "up to date" despite the newest version being 1+ on what the plugin installed was. Still have the problem. It does not seem to matter what website I try to view, but the error will come up that the plugin is no longer working, and gives the option for continue/stop plugin. Last 3 crash reports: https://crash-stats.mozilla.com/report/index/862efec0-1fd4-4f48-93c5-d96802150109 https://crash-stats.mozilla.com/report/index/a3ba6019-9450-4a05-8981-695522150109 https://crash-stats.mozilla.com/report/index/60d40efb-39ec-42df-b643-acd0e2150109 Other info: Application Basics ------------------ Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1 Crash Reports for the Last 3 Days --------------------------------- Report ID: bp-60d40efb-39ec-42df-b643-acd0e2150109 Submitted: 2 minutes ago Report ID: bp-a3ba6019-9450-4a05-8981-695522150109 Submitted: 7 minutes ago Report ID: bp-862efec0-1fd4-4f48-93c5-d96802150109 Submitted: 8 minutes ago Report ID: bp-8032de6b-deda-4d0e-9b25-827772150109 Submitted: 1 hour ago Report ID: bp-afb21de5-e588-4309-8198-c09a02150108 Submitted: 1 day ago All Crash Reports (including 33 pending crashes in the given time range) Extensions ---------- Name: HP Smart Web Printing Version: 4.60 Enabled: false ID: smartwebprinting@hp.com Graphics -------- Adapter Description: ATI Radeon HD 4870 X2 Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 1024 Device ID: 0x9441 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 4-5-2012 Driver Version: 8.961.0.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 00000000 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4870 X2 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045 browser.startup.homepage: https://www.google.com/ browser.startup.homepage_override.buildID: 20141126041045 browser.startup.homepage_override.mstone: 34.0.5 dom.mozApps.used: true extensions.lastAppVersion: 34.0.5 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1420789524 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1420789519 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7 NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2 Experimental Features ---------------------