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Since installing Firefox 35 I am getting multiple popups and messages.

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

JAR1
JAR1
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It installed and changed my homepage to something beginning with verison~ long address and this populated into my Chrome browser also which is not my default. Firefox is my default browser. But am told now popups telling user to install new or updated add-ons which I never had before using older versions.

It installed and changed my homepage to something beginning with verison~ long address and this populated into my Chrome browser also which is not my default. Firefox is my default browser. But am told now popups telling user to install new or updated add-ons which I never had before using older versions.

All Replies (2)

philipp
philipp
  • Moderator
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hello JAR1, unfortunately this sounds like an issue with adware/malware already being active on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

FredMcD
FredMcD
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Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.