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can't access youtube or facebook

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by mojonaut

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After upgrading to V35 I could no longer access Google, my other browsers on this computer, IE and Chrome could with no issues.

I uninstalled and reloaded Firefox V35 and now I can reach Google, but have now lost Youtube and Facebook (which are still reachable by the other two browsers). The browser just sits with the trying to connect message before finally dropping back to the page I was on.

I run Avast Antivirus (free) and Comodo Firewall, I've disabled both with no effect.

I have cleared the DNS cache in a command window and still the problem exists.


Any suggestions what could be the cause?

After upgrading to V35 I could no longer access Google, my other browsers on this computer, IE and Chrome could with no issues. I uninstalled and reloaded Firefox V35 and now I can reach Google, but have now lost Youtube and Facebook (which are still reachable by the other two browsers). The browser just sits with the trying to connect message before finally dropping back to the page I was on. I run Avast Antivirus (free) and Comodo Firewall, I've disabled both with no effect. I have cleared the DNS cache in a command window and still the problem exists. Any suggestions what could be the cause?

All Replies (2)

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Do you get this message??

Try this your pages could be timing out.

Q: Are you on DSL?


Type in a Bank URL about:config then press button "I be careful. I promise"

Then in the text box at the top network.http.response.timeout

it might be set to 300, On the very left side under Value select "Modify"

Change 300 to 300000 and exit out the tab (Just close the tab and try your sites again)

Modified by mrbunnylamakins

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Thanks for the suggestion MrB


Finally solved it and solution is so stupid am embarrassed by it.

Started going though all the Option settings and noticed in Options>Content the 'Block Pop-Up Windows' was checked.

Unchecking it has resolved the problem

All working fine now.

regards