When I try to launch my schedule for work, i receive this error: The My Schedule page couldn't start. Unable to connect to agent server: null no connection
When I try to launch my schedule for work, i receive this error: The My Schedule page couldn't start. Unable to connect to agent server: null no connection. I have not received this before. I have the latest version of Java installed. Can you suggest what can be done to resolve this issue?
All Replies (5)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
I followed your instructions, and restarted. I am still experiencing the same issue. I can access others parts of the site. The only time I run into an issue is when I try to launch my schedule. Any other ideas?
Contact the web site support. Also, try to access from another computer.
^ ... or Internet Explorer.
This did not solve the problem