Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

suddenly can't access yahoo mail in firefox

  • 2 replies
  • 33 have this problem
  • 1 view
  • Last reply by ChewieDog

more options

after years of working with yahoo mail in firefox, i have difficulty accessing my yahoo mail.

i have followed the instructions for clearing the caches, deleting and reinstalling firefox, these do not work. i have made certain that yahoo pop-ups and yahoo mail pop-ups are allowed.

all updates have been applied.

the problem on started on 02-01-2015.

your help will be appreciated.

thank you

after years of working with yahoo mail in firefox, i have difficulty accessing my yahoo mail. i have followed the instructions for clearing the caches, deleting and reinstalling firefox, these do not work. i have made certain that yahoo pop-ups and yahoo mail pop-ups are allowed. all updates have been applied. the problem on started on 02-01-2015. your help will be appreciated. thank you

Chosen solution

I have this problem, too. Started on 2/12 and it might have been after a Microsoft update. It only happens on this computer, not my other one, and only when using Firefox; if I use IE, Chrome, Safari, it works fine. I can access the mail, but I can't reply; my side bar and Yahoo Mail tool bar up top appear, but the center reply column is blank.

Any suggestions?

Read this answer in context 👍 2

All Replies (2)

more options

What is happening when you try to access the mail, are there error messages?

more options

Chosen Solution

I have this problem, too. Started on 2/12 and it might have been after a Microsoft update. It only happens on this computer, not my other one, and only when using Firefox; if I use IE, Chrome, Safari, it works fine. I can access the mail, but I can't reply; my side bar and Yahoo Mail tool bar up top appear, but the center reply column is blank.

Any suggestions?