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Why does Firefox request and attempt to update to 35.1 REPEATEDLY?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by ideato

Steve
Steve
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I have followed the prompts to upgrade to 35.1 which appears to have been downloaded and installed. It prompts me to restart, yet after restarting, the prompt starts all over again.

I have followed the prompts to upgrade to 35.1 which appears to have been downloaded and installed. It prompts me to restart, yet after restarting, the prompt starts all over again.

All Replies (3)

ideato
ideato
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Hello Steve_rn, please try to download a fresh copy firefox from the next full installer link, and then install that copy over your current :

https://www.mozilla.org/en-US/firefox/all/

see also : How to download and install Firefox on Windows


thank you

FredMcD
FredMcD
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This is a known issue. A bug report has been filed 1125910 – Firefoxv35 Not Update v35.0.1

ideato
ideato
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@FredMcD, your bug is unconfirm, as already write it Are you sure about that ? and post it, maybe you have to see the next link : http://kb.mozillazine.org/Software_Update#Software_Update_Failed._The_update_could_not_be_installed

https://support.mozilla.org/en-US/forums/contributors/711010?last=64006#post-63835

thank you