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I went back to Outlook to change some files, but they didn't change in TBird. How do I update w/o making the same changes in TBird?

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

jmichalski
jmichalski
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I've been using TBird for a month to test it out for our company. Late Friday, I then went back to my Outlook account and changed some files--moved some files into another existing folder and then deleted the old folder. When I went back to TBird after the weekend, I see that the changes I made to Outlook are not reflected in my TBird folders. Will this eventually happen, or is there something I need to do? Or will it never happen and will I have to make those same changes in TBird?

I've been using TBird for a month to test it out for our company. Late Friday, I then went back to my Outlook account and changed some files--moved some files into another existing folder and then deleted the old folder. When I went back to TBird after the weekend, I see that the changes I made to Outlook are not reflected in my TBird folders. Will this eventually happen, or is there something I need to do? Or will it never happen and will I have to make those same changes in TBird?

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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That depends on your account type (POP vs. IMAP), but you didn't provide that information.

jmichalski
jmichalski Question owner
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Sorry--IMAP

christ1
christ1
  • Top 25 Contributor
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With IMAP any changes made on one client should be propagated to all other clients. Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information

jmichalski
jmichalski Question owner
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Application Basics 

   Name: Thunderbird
   Version: 31.4.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.4.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20150109111741
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Crash Reports

 Extensions
   Lightning, 3.3.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.foreground_color: #000099
     extensions.lastAppVersion: 31.4.0
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 14
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 5732980b-55b4-4062-a5dd-bbd8d2dd3e6
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     network.cookie.prefsMigrated: true
     places.database.lastMaintenance: 1423506061
     places.history.expiration.transient_current_max_pages: 104673
     plugin.importedState: true
     print.printer_Canon_6255_Faxroom.print_bgcolor: false
     print.printer_Canon_6255_Faxroom.print_bgimages: false
     print.printer_Canon_6255_Faxroom.print_colorspace:
     print.printer_Canon_6255_Faxroom.print_command:
     print.printer_Canon_6255_Faxroom.print_downloadfonts: false
     print.printer_Canon_6255_Faxroom.print_duplex: 1515870810
     print.printer_Canon_6255_Faxroom.print_edge_bottom: 0
     print.printer_Canon_6255_Faxroom.print_edge_left: 0
     print.printer_Canon_6255_Faxroom.print_edge_right: 0
     print.printer_Canon_6255_Faxroom.print_edge_top: 0
     print.printer_Canon_6255_Faxroom.print_evenpages: true
     print.printer_Canon_6255_Faxroom.print_footercenter:
     print.printer_Canon_6255_Faxroom.print_footerleft: &PT
     print.printer_Canon_6255_Faxroom.print_footerright: &D
     print.printer_Canon_6255_Faxroom.print_headercenter:
     print.printer_Canon_6255_Faxroom.print_headerleft: &T
     print.printer_Canon_6255_Faxroom.print_headerright: &U
     print.printer_Canon_6255_Faxroom.print_in_color: true
     print.printer_Canon_6255_Faxroom.print_margin_bottom: 0.5
     print.printer_Canon_6255_Faxroom.print_margin_left: 0.5
     print.printer_Canon_6255_Faxroom.print_margin_right: 0.5
     print.printer_Canon_6255_Faxroom.print_margin_top: 0.5
     print.printer_Canon_6255_Faxroom.print_oddpages: true
     print.printer_Canon_6255_Faxroom.print_orientation: 0
     print.printer_Canon_6255_Faxroom.print_page_delay: 50
     print.printer_Canon_6255_Faxroom.print_paper_data: 1
     print.printer_Canon_6255_Faxroom.print_paper_height: 11.00
     print.printer_Canon_6255_Faxroom.print_paper_name:
     print.printer_Canon_6255_Faxroom.print_paper_size_type: 0
     print.printer_Canon_6255_Faxroom.print_paper_size_unit: 0
     print.printer_Canon_6255_Faxroom.print_paper_width: 8.50
     print.printer_Canon_6255_Faxroom.print_plex_name:
     print.printer_Canon_6255_Faxroom.print_resolution: 1515870810
     print.printer_Canon_6255_Faxroom.print_resolution_name:
     print.printer_Canon_6255_Faxroom.print_reversed: false
     print.printer_Canon_6255_Faxroom.print_scaling: 1.00
     print.printer_Canon_6255_Faxroom.print_shrink_to_fit: true
     print.printer_Canon_6255_Faxroom.print_to_file: false
     print.printer_Canon_6255_Faxroom.print_unwriteable_margin_bottom: 0
     print.printer_Canon_6255_Faxroom.print_unwriteable_margin_left: 0
     print.printer_Canon_6255_Faxroom.print_unwriteable_margin_right: 0
     print.printer_Canon_6255_Faxroom.print_unwriteable_margin_top: 0

 Graphics

     Adapter Description: Intel(R) HD Graphics Family
     Vendor ID: 0x8086
     Device ID: 0x0102
     Adapter RAM: Unknown
     Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
     Driver Version: 8.15.10.2418
     Driver Date: 6-10-2011
     Direct2D Enabled: true
     DirectWrite Enabled: true (6.2.9200.16492)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: false
     GPU Accelerated Windows: 1/1 Direct3D 10

     AzureCanvasBackend: direct2d
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: direct2d

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.6
     4.10.6

     NSS
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC

     NSS Util
     3.16.2.3
     3.16.2.3

     NSS SSL
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC

     NSS S/MIME
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC
Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Is it possible that you are still subscribed to see the deleted folder? Did you unsubscribe from seeing the folder you wanted to delete from webmail account before you deleted it? Have you subscribed to see the new sub folder?