Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Workaround for Firefox browser not recognized by SLL search engine?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

dajonesy
dajonesy
more options

Attempting to add Google SLL (https://addons.mozilla.org/en-US/firefox/addon/google-ssl-243978/?src=ss) to Firefox (35.0.1 Mozilla FIrefox for Ubuntu canonical - 1.0) fails with the error message "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin." I've tried suggested support pretaining to "useragent", but the suggested "reset" option is greyed in the selection menu. Is there a workaround?

Attempting to add Google SLL (https://addons.mozilla.org/en-US/firefox/addon/google-ssl-243978/?src=ss) to Firefox (35.0.1 Mozilla FIrefox for Ubuntu canonical - 1.0) fails with the error message "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin." I've tried suggested support pretaining to "useragent", but the suggested "reset" option is greyed in the selection menu. Is there a workaround?

All Replies (2)

guigs
guigs
more options

Enabling unauthorized add ins would open the doors to other security risks, I will not recommend this.

If you want to update yourself then you have to install Firefox by downloading the official release from the Mozilla server.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can happen if you have an extension that blocks content like JavaScript.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window