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Firefox and Vista Issues

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

Abigail948
Abigail948
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Hello ...

I have two questions and would really appreciate some advice. (1) Could someone tell me whether I should be using an older version of Firefox (if one is still available) since I have Vista?

I have numerous issues with the latest version of Firefox, and have had issues with some of the other more recent versions: the web page freezes, Firefox crashes multiple times, pages are held up when loading (sometimes for quite a while), I get messages about scripts running, the system runs slowly, et cetera.

I am wondering if perhaps the newer versions/updates of Firefox are not compatible with Vista? Should I be using an earlier version?

(2) Right now, I am receiving a message saying "Error loading player. No playable sources found" when I try to view a web cam on Firefox. This is a web site and web cam that I have used daily for months with no problem. I do have Flash Player installed (at least, I think it is still installed. It does show up in my list of programs on my computer). Do I need some sort of plug-in?

Thank you very much for any advice or information.

Hello ... I have two questions and would really appreciate some advice. (1) Could someone tell me whether I should be using an older version of Firefox (if one is still available) since I have Vista? I have numerous issues with the latest version of Firefox, and have had issues with some of the other more recent versions: the web page freezes, Firefox crashes multiple times, pages are held up when loading (sometimes for quite a while), I get messages about scripts running, the system runs slowly, et cetera. I am wondering if perhaps the newer versions/updates of Firefox are not compatible with Vista? Should I be using an earlier version? (2) Right now, I am receiving a message saying "Error loading player. No playable sources found" when I try to view a web cam on Firefox. This is a web site and web cam that I have used daily for months with no problem. I do have Flash Player installed (at least, I think it is still installed. It does show up in my list of programs on my computer). Do I need some sort of plug-in? Thank you very much for any advice or information.

All Replies (2)

kushagra
kushagra
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so for your first question you can do the following steps they will probably help you to resolve your problem:

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

note: it is advisable not to take screenshots you Copy that ID's instead of taking screenshots.

The answer to your second question:


FredMcD
FredMcD
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As to updating Firefox, you can have the browser do it by bringing up the toolbar, select Help, then About Firefox.

Or

Download Firefox Full Installer For All languages And Systems {web link}