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When I first get to home page and wish to use the search bar it always deletes my first 3 or 4 letters. If I try a second time it does not delete my first few

roblorwagley
roblorwagley
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I use firefox as my browser and once on my home page. If I decide to use the search bar I will start to type in my request and it will delete my first few letters. If I type it again the letters don't disappear. If however, I hit the home key and try to use the search bar again they will again disappear. IMy home page is att.yahoo.com. This has only started within the last week or so.

Bob Wagley

I use firefox as my browser and once on my home page. If I decide to use the search bar I will start to type in my request and it will delete my first few letters. If I type it again the letters don't disappear. If however, I hit the home key and try to use the search bar again they will again disappear. IMy home page is att.yahoo.com. This has only started within the last week or so. Bob Wagley

All Replies (1)

Diego Victor
Diego Victor
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.