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Password

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by christ1

AmandaLewan
AmandaLewan
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Okay my parents have a thunderbird email account with Mozilla and that's it. They recently got iPhones and I'm trying to add their email addresses to their phones but it needs a password and according to their Mozilla account (tools>options>security>passwords) they don't have a password. Thunderbird will not allow me to set up or "change the master password" either, I would assume because they don't actually have an account with Mozilla. I really just need help

Okay my parents have a thunderbird email account with Mozilla and that's it. They recently got iPhones and I'm trying to add their email addresses to their phones but it needs a password and according to their Mozilla account (tools>options>security>passwords) they don't have a password. Thunderbird will not allow me to set up or "change the master password" either, I would assume because they don't actually have an account with Mozilla. I really just need help

All Replies (2)

Gnospen
Gnospen
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Who is the Email-service provider? Tbird is a program, an email-client not an email server. Neither is Mozilla Look at Account and account settings Incoming /outgoing servers If you cant find a saved password they just might enter it each time.

Modified by Gnospen

christ1
christ1
  • Top 25 Contributor
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Thunderbird will not allow me to set up or "change the master password" either

The master password is supposed to protect account passwords Thunderbird was told to remember. http://kb.mozillazine.org/Master_password