Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

KeyCaptcha puzzle moving doesn't work in Firefox.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

rybosomiczny
rybosomiczny
more options

There is a KeyCaptcha antispam plugin (where you need to complete a puzzle by drag&drop elements of it) on couple websites and it doesn't work in my Firefox copy. It does work on IE11 suprisingly. I would expect Firefox to be more reliable than IE tough. Can you please support me with this error?

There is a KeyCaptcha antispam plugin (where you need to complete a puzzle by drag&drop elements of it) on couple websites and it doesn't work in my Firefox copy. It does work on IE11 suprisingly. I would expect Firefox to be more reliable than IE tough. Can you please support me with this error?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

You're not limiting 3rd party cookies are you?

URL where that happens?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you at least drag the missing piece around the canvas that keeps the image and drop it in the correct location?