Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't play xfinity TV with Firefox but I can with Safari--what's up?

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by guigs

more options

When I try to play an Xfinity TV program with Firefox it spools and spools and then says, "This video cannot be played." If I switch to Safari I have no problem.

When I try to play an Xfinity TV program with Firefox it spools and spools and then says, "This video cannot be played." If I switch to Safari I have no problem.

All Replies (1)

more options

RC.moto, please make sure that the extensions needed are allowed for the site. Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

As well as all of your extensions are up to date.