Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does my toolbar keep vanishing, and I can't get it to re-open?

more options

Every time I close and then re-open my Firefos, my Yahoo toolbar vanishes!!! Plus all my bookmarks went away!!!

Every time I close and then re-open my Firefos, my Yahoo toolbar vanishes!!! Plus all my bookmarks went away!!!

All Replies (1)

more options

Could you check to make sure you have version 3.2.11 released on Feb. 26th? The older versions do not seem to work properly in Firefox 36.

You can check the version on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then your active extensions should appear in alphabetical order on the right, with disabled extensions at the bottom.

If you have an older version, you can get the new one from Yahoo here:

https://us.toolbar.yahoo.com/