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Is there a reason why Firefox does not work on my Galaxy Edge?

EOviedo
EOviedo
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I recently upgraded to a Samsung Galaxy Note Edge; love the phone, it works great. The downside is that Firefox doesn't seem to work properly, it goes from extremely low while displaying Web pages to not displaying anything at all. At first I thought it was something with the phone but as soon as I switch to Chrome everything works normal. I use Firefox on my laptop and have bookmarks and passwords stored in it. Previously I had a Samsung GS4 and syncing data from laptop to phone was a piece of cake. I like Chrome and I know it could do the same but I'd like to stick to Firefox if possible. Hope the Mozilla team can fix it soon.

Edgar J. Oviedo.

I recently upgraded to a Samsung Galaxy Note Edge; love the phone, it works great. The downside is that Firefox doesn't seem to work properly, it goes from extremely low while displaying Web pages to not displaying anything at all. At first I thought it was something with the phone but as soon as I switch to Chrome everything works normal. I use Firefox on my laptop and have bookmarks and passwords stored in it. Previously I had a Samsung GS4 and syncing data from laptop to phone was a piece of cake. I like Chrome and I know it could do the same but I'd like to stick to Firefox if possible. Hope the Mozilla team can fix it soon. Edgar J. Oviedo.

All Replies (1)

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi EOviedo

I am surprised that Firefox doesn't work on the Note Edge because it works great on the Note 3 and 4

Could you please:

  1. Tell us what exact model of Note Edge? e.g. Verizon Note Edge, AT&T Note Edge. We have had problems where obscure carrier variants of phones and tablets don't work but the popular variants do work (e.g. in one case the AT&T HTC One M8 worked fine but the Verizon HTC One M8 didn't)
  2. Tell what version of the Android Operating system? Are you using Kitkat 4.4 or Lollipop 5?
  3. Could you please tell us what you did (what do you mean by "from extremely low while displaying Web pages to not displaying anything at all"; which websites exactly) what happened and what you expected. A sample URL of a website and screenshot would be super helpful

Cheers!

...Roland