Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Dowload help queues up but will not start. Any ideas?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Pastorsw
Pastorsw
more options

My download helper places a download in the queue but will not start. I have a linux machine and a windows machine they are both doing the samething. A friend who has three computers has the same issue on all three. Any ideas. We have refreashed firefox. Reinstalled download helper and set all the updates. I have set all the conversion points as directed as well.

My download helper places a download in the queue but will not start. I have a linux machine and a windows machine they are both doing the samething. A friend who has three computers has the same issue on all three. Any ideas. We have refreashed firefox. Reinstalled download helper and set all the updates. I have set all the conversion points as directed as well.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

We are aware of downloading issues when using Firefox 36. We have been working for months on a 100% new version which works on Firefox 36+ (it does not work on Firefox 35 and below) and we just released a first test version. If you want to test this version and provide feedback on it, please follow this link.

You can find a beta version here: