Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I just bought a new hp envy 15t laptop and my hp simplepass doesnt work on mozilla. the plugin isnt even available. help anyone

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by curtisa

prexzone
prexzone
more options

I had a hp dv6 with a fingerprint scanner and it worked fine with mozilla but this new laptop wont recognize hp simplepass with mozilla firefox

I had a hp dv6 with a fingerprint scanner and it worked fine with mozilla but this new laptop wont recognize hp simplepass with mozilla firefox

All Replies (1)

curtisa
curtisa
more options

Hi prexzone,

Does it work in other web browsers? (IE, Chrome)

If you click on the menu button -> Add-ons and then click on the Plugins tab, do you see it listed?

Thanks, Curtis