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Why won't Firefox work on Android 5.1 Lollipop?

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  • 16 have this problem
  • 57 views
  • Last reply by philipp

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Every time I try to open Firefox it immediately crashes. How do I fix it?

Every time I try to open Firefox it immediately crashes. How do I fix it?

Chosen solution

hi studioig3, thank you for reporting this. unfortunately this is a problem with the android 5.0.1 update on htc one m8 devices from verizon at the moment. there is a fix for this issue by mozilla already in the pipeline, so please look out for a firefox update in the google play store in the coming days.

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Chosen Solution

hi studioig3, thank you for reporting this. unfortunately this is a problem with the android 5.0.1 update on htc one m8 devices from verizon at the moment. there is a fix for this issue by mozilla already in the pipeline, so please look out for a firefox update in the google play store in the coming days.

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hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.