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Requesting an update for Youtube on Firefox

  • 3 replies
  • 4 have this problem
  • 13 views
  • Last reply by FredMcD

auroraspirit
auroraspirit
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I have tested youtube on other browsers such a Google Chrome and Internet Explorer, Firefox is the only browser that I am suffering issues with that youtube does not buffer videos or indefinitely pauses unless I refresh the page. I loose connection with the ability to be able to type in the comment box of youtube, the keys on my keyboard work however I can not type into the box.

I have tested this on other browsers with no issues.

Please update as it has been a reoccurring issue and I must use other browsers to view youtube.

Thank you.

I have tested youtube on other browsers such a Google Chrome and Internet Explorer, Firefox is the only browser that I am suffering issues with that youtube does not buffer videos or indefinitely pauses unless I refresh the page. I loose connection with the ability to be able to type in the comment box of youtube, the keys on my keyboard work however I can not type into the box. I have tested this on other browsers with no issues. Please update as it has been a reoccurring issue and I must use other browsers to view youtube. Thank you.

All Replies (3)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

auroraspirit
auroraspirit Question owner
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I have a lot of saved tabs and I don't want to risk starting in safe mode as I don't want to loose them.

Also the cookie clearing did not resolve the issue.

Thank you.

FredMcD
FredMcD
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Did you Clear the Cache?