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How to prevent firefox from crashing?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by Kevin

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Hi, i am using firefox from my nexus 5. I encounter crashes when i try to open firefix through facebook. I kindly request you to fix the same.

Hi, i am using firefox from my nexus 5. I encounter crashes when i try to open firefix through facebook. I kindly request you to fix the same.

All Replies (2)

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The workaround seems to be to make sure Firefox is started before viewing links from Facebook. We only recently saw this crash, so we suspect it was a Facebook app change that is the cause. However we are looking into ways to avoid this crash on the Firefox side. We may have a fix for this in our release for next Tuesday, in Firefox 37.

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According to Facebook they have disable the function that was causing this crash for Firefox and Chrome for Android. You may need to update your Facebook app.

Modified by Kevin