Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird is too slow to use, and regularly see "Unresponsive Script" on my win8 PC.

  • 1 reply
  • 2 have this problem
  • 16 views
  • Last reply by Wayne Mery

BonnieTh
BonnieTh
more options

I use windows 8. Once in a blue moon everything works fine, but the next day (or even the next hour) things go back to being too slow to use. And then I'll get the message: Warning: Unresponsive script A script on the page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://messenger/content/mailWindow.js:180

I've tried clicking Continue, I've tried clicking Stop script. Neither speeds things up.

I use windows 8. Once in a blue moon everything works fine, but the next day (or even the next hour) things go back to being too slow to use. And then I'll get the message: Warning: Unresponsive script A script on the page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://messenger/content/mailWindow.js:180 I've tried clicking Continue, I've tried clicking Stop script. Neither speeds things up.

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Bonnie,

Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? And, what antivirus software do you use?