Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why did firefox and thunderbird both start in safe mode?

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by soundwave

more options

Turned on my computer, ran firefox and thunderbird like I always do, and they both started in safe mode. They both showed a box before opening that said they are running in safe mode. Why would they do this?

Turned on my computer, ran firefox and thunderbird like I always do, and they both started in safe mode. They both showed a box before opening that said they are running in safe mode. Why would they do this?

Chosen solution

Hello, safe mode is getting triggered when the shift key is pressed during launch. Maybe you could have a closer look at your keyboard if some of the keys are stuck our misfiring or try it out with different hardware...

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hello, safe mode is getting triggered when the shift key is pressed during launch. Maybe you could have a closer look at your keyboard if some of the keys are stuck our misfiring or try it out with different hardware...

more options

My PC was lagging because I had just started it. I clicked on the icons and then went into a text editor before they finished loading and was pressing shift while doing some text editing lol. Thanks for solving the mystery, I never knew about shift clicking to start safe modes.