Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Told to upgrade to 31.6 but download page gives me 31.5

Steve Chessin
Steve Chessin
more options

I get a pop-up telling me TB 31.6 is available, with a link to the release notes: https://www.mozilla.org/en-US/thunderbird/31.6.0/releasenotes/

The release notes contain a link to the Download page: https://www.mozilla.org/thunderbird/ But when I click on it, it takes me to this page: https://www.mozilla.org/en-US/thunderbird/ and its download link is to 31.5: https://www.mozilla.org/thunderbird/download/?product=thunderbird-31.5.0&os=osx&lang=en-US

Now, I'm a sophisticated user, and know how to copy a link into the locator bar and edit it, so I change the 5 to a 6 and get the 31.6 package. But your less-sophisticated user is going to be unpleasantly surprised.

I'm on a Mac running 10.9.5.

I get a pop-up telling me TB 31.6 is available, with a link to the release notes: https://www.mozilla.org/en-US/thunderbird/31.6.0/releasenotes/ The release notes contain a link to the Download page: https://www.mozilla.org/thunderbird/ But when I click on it, it takes me to this page: https://www.mozilla.org/en-US/thunderbird/ and its download link is to 31.5: https://www.mozilla.org/thunderbird/download/?product=thunderbird-31.5.0&os=osx&lang=en-US Now, I'm a sophisticated user, and know how to copy a link into the locator bar and edit it, so I change the 5 to a 6 and get the 31.6 package. But your less-sophisticated user is going to be unpleasantly surprised. I'm on a Mac running 10.9.5.

Chosen solution

There appears to be a bug report for this:

https://bugzilla.mozilla.org/show_bug.cgi?id=1150126

Read this answer in context 👍 1

All Replies (3)

Zenos
Zenos
more options

Thank you. I had a similar experience myself.

I don't usually use that link; here in Linux my experience is that it either gets me a 32-bit edition (I need the 64-bit build), or runs afoul of the elevated privileges needed to update or install the program, so I generally go direct to the ftp download site:

https://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/

(I've assumed all this happens for me because I choose to download from the mozilla site rather than accept what is offered via the linux repositories.)

Zenos
Zenos
more options

Chosen Solution

There appears to be a bug report for this:

https://bugzilla.mozilla.org/show_bug.cgi?id=1150126

Steve Chessin
Steve Chessin Question owner
more options

Thanks. I think they fixed it; today the download link at https://www.mozilla.org/en-US/thunderbird/ is to 31.6: https://www.mozilla.org/thunderbird/download/?product=thunderbird-31.6.0&os=osx&lang=en-US