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I recently refreshed mozilla on my pc and now cannot download word docs from my email

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i had a message come up on screen firefox seems to be slow and to click a box to fix. I then clicked more to refresh firefox.

now in my email - virginmedia.com

i cannot open any attachments sent to me and its driving me nuts as some are very important.

can you help please?

regards

Eileen

i had a message come up on screen firefox seems to be slow and to click a box to fix. I then clicked more to refresh firefox. now in my email - virginmedia.com i cannot open any attachments sent to me and its driving me nuts as some are very important. can you help please? regards Eileen

All Replies (1)

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Good evenning,

Head to the next web "https://support.mozilla.org/en-US/kb/configuration-options-attachments" and check the settings

Thank You.