Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i remove "maps galaxy by myway" from the mozilla homepage

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

myurcon
myurcon
more options

I thought I was downloading a google gps mapping tool. However the Mozilla homepage showed "maps galaxy" as the only maping choice, so I clicked on it. Myway has taken over my firefox homepage and I can't get rid of it. I have uninstalled and reinstalled firefox several times from what looks like the Mozilla homepage. Nothing works, now what?

I thought I was downloading a google gps mapping tool. However the Mozilla homepage showed "maps galaxy" as the only maping choice, so I clicked on it. Myway has taken over my firefox homepage and I can't get rid of it. I have uninstalled and reinstalled firefox several times from what looks like the Mozilla homepage. Nothing works, now what?

All Replies (1)

philipp
philipp
  • Moderator
more options

hello myurcon, this sounds like a problem caused by adware on your pc. so please perform all those steps:

  1. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware