Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird says it is connecting to our mail server but does not and does not give an error message.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by finitarry

BillinHI
BillinHI
more options

Thunderbird v31.6.0 on Windows 7. On about 4 April Thunderbird stopped getting new messages when I start it up or when I click Get Messages. My other computer also running Windows 7 and Thunderbird v31.5.0 (about to update to 31.6.0) works just fine. Both are on the same network (ethernet) and I can connect to my server (hawaii.rr.com) directly. Thunderbird does have the correct password installed.

Thunderbird v31.6.0 on Windows 7. On about 4 April Thunderbird stopped getting new messages when I start it up or when I click Get Messages. My other computer also running Windows 7 and Thunderbird v31.5.0 (about to update to 31.6.0) works just fine. Both are on the same network (ethernet) and I can connect to my server (hawaii.rr.com) directly. Thunderbird does have the correct password installed.

All Replies (1)

finitarry
finitarry
more options

http://kb.mozillazine.org/New_messages_do_not_appear