Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't pay my bill that I have recently been able to pay online due to this error on the site ssl_error_no_cypher_overlap

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I have the latest firefox update and now it won't let me pay my bill. When I go to the site it says ssl_error_no_cypher_overlap I did a refresh of firefox and then it totally lost everything and messed up everything. I had to go in and fix that stuff but still can't pay this bill and I have bone cancer and so can't drive to the place to pay it. I need this fixed.

I have the latest firefox update and now it won't let me pay my bill. When I go to the site it says ssl_error_no_cypher_overlap I did a refresh of firefox and then it totally lost everything and messed up everything. I had to go in and fix that stuff but still can't pay this bill and I have bone cancer and so can't drive to the place to pay it. I need this fixed.

All Replies (4)

more options

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the full domain to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.



When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

I did exactly what you said and then restarted my computer and it still won't allow the website to load. This is exactly what it says "Secure Connection Failed

An error occurred during a connection to egov.midwestcityok.org. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Thank you for trying to help though.

more options

This is what shows up

more options

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.

This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the domain (egov.midwestcityok.org) to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.