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primary email account missing from folder pane

  • 3 replies
  • 2 have this problem
  • 51 views
  • Last reply by Toad-Hall

pattiwagen
pattiwagen
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I am trying to convert to thunderbird from Eudora 7. I set up 2 email accounts manually and added some identities. Then I imported accounts and the address book from Eudora 7. The 2 accounts I set up manually have disappeared from the folder pane. If I go to tools/accounts they are there. Also I can go to "file/get new messages for" I can retrieve them. Luckily, when I set them up, I had the mail go to local folders, so I can read the messages. Somehow I found an article on using the config editor and I tried that, but it did not fix the problem. Now I can't find that article. Is it possible to fix this, or should I delete the accounts and re-add them?

I am trying to convert to thunderbird from Eudora 7. I set up 2 email accounts manually and added some identities. Then I imported accounts and the address book from Eudora 7. The 2 accounts I set up manually have disappeared from the folder pane. If I go to tools/accounts they are there. Also I can go to "file/get new messages for" I can retrieve them. Luckily, when I set them up, I had the mail go to local folders, so I can read the messages. Somehow I found an article on using the config editor and I tried that, but it did not fix the problem. Now I can't find that article. Is it possible to fix this, or should I delete the accounts and re-add them?

All Replies (3)

Gnospen
Gnospen
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As You don't tell what you did in config and you cant correct it (?) , I would try a new profile.

  • Run (Window-key + R) : Thunderbird -P
  • Make a new profile, don't set up any accounts
  • Import accounts, address-book ...... from Eudora
  • Add new accounts or import them from your old profile
  • Import data from your old profile.
pattiwagen
pattiwagen Question owner
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thanks -- I will try it.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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re :Luckily, when I set them up, I had the mail go to local folders,

This sounds like you have created pop mail accounts and selected to use a Global Inbox as Local Folders. In which case everything sounds correct.

If this is correct then you will see all mail accounts in the Tools > Account Settings window, but you will not see any individual Pop mail accounts in the Folder Pane because you are using Local Folders as a catch all Inbox.

So the question is - Are they POP mail accounts ? Are they set up as Global accounts ?

To check Global Accounts have this setting: Tools > Account Settings > Server Settings click on 'Adanced' button This will be selected: Inbox for different account Local Folders'

If you do not want to use Global Inbox then select 'Inbox for this servers account' click on OK click on OK.

Modified by Toad-Hall