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Unable to install Firefox.

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

Drake2k14
Drake2k14
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I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm

Any help would be great.

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm Any help would be great.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Try this:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.