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I keep getting a not responding msg

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  • Last reply by Matt

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When I try to delete messages I receive a not responding message - it takes me forever to delete messages. Can I reinstall Thunderbird without loosing my inbox, send folders, etc.?

When I try to delete messages I receive a not responding message - it takes me forever to delete messages. Can I reinstall Thunderbird without loosing my inbox, send folders, etc.?

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Most probably an anti virus issue. Try restarting the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.