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My save passwords button is inactive and will not let me save passwords

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

hainesrm59
hainesrm59
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The radio button to save passwords in options/security is inactive

The radio button to save passwords in options/security is inactive

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Are you using Private Browsing when that happens?

cor-el
cor-el
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  • Top 10 Contributor
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Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 15.0 r0
  2. Shockwave Flash 17.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\