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Trouble logging onto wellsfargo.com and being kicked out of there once on site.

  • 1 reply
  • 2 have this problem
  • 12 views
  • Last reply by guigs

EBR7
EBR7
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For 2 days now I have had intermittent issues logging onto wellsfargo.com (Secure connection failed) and once I am successful logging in I will be kicked out of the site because of security reasons/non-activity when I am still actively searching accounts and account information. Yesterday Wells Fargo on-line banking rep said it is a Mozilla /Fire Fox issue and said cache needs to be cleared. Today a WFB online banking rep said they are aware of log in issues through Mozilla/Fire Fox and are working on it. Can I please find out what is going on and if I need to do anything with my Fire Fox program.

For 2 days now I have had intermittent issues logging onto wellsfargo.com (Secure connection failed) and once I am successful logging in I will be kicked out of the site because of security reasons/non-activity when I am still actively searching accounts and account information. Yesterday Wells Fargo on-line banking rep said it is a Mozilla /Fire Fox issue and said cache needs to be cleared. Today a WFB online banking rep said they are aware of log in issues through Mozilla/Fire Fox and are working on it. Can I please find out what is going on and if I need to do anything with my Fire Fox program.

All Replies (1)

guigs
guigs
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Hi EBR7, It sounds like they may still be working on this issue. Updates on this issue will come from them. However I am also aware that when you sign into their banking site that there is a timed session that will log you out if there is no activity for a certain amount of time.

Are the history settings in the browser saving cookies until they expire?