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Firefox crashes

  • 4 replies
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

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after a reboot of my machine I get the following dialog Box

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ The application had a problem and crashed. unfortunately the crash reporter is unable to submit a report for this crash

Details: The application failed to identify itself +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ I have tried a " clean install of the latest version from the website

same result

after a reboot of my machine I get the following dialog Box +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ The application had a problem and crashed. unfortunately the crash reporter is unable to submit a report for this crash Details: The application failed to identify itself +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ I have tried a " clean install of the latest version from the website same result

All Replies (4)

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after 2 reboots it now seems to be working OK ( fingers crossed )

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tapo said

after a reboot of my machine I get the following dialog Box +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ The application had a problem and crashed. unfortunately the crash reporter is unable to submit a report for this crash Details: The application failed to identify itself +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ I have tried a " clean install of the latest version from the website same result
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Hello, I am a mozillian just for some minutes and have the problem speaking another mother language (and using a german firefox version). I suggest to test the installation of firefox portable parallel to your "old" version: Portables are not so much interwoven with the operation system (and so can be taken with you on an USB flash drive). You can use both versions parallel and test if the problem arises again without loosing the data of your "old" installation (that you possiby have "overwritten" already by the new installation). A malware test additional to you anti virus programm can be made by spybot portable (freeware) -in doubt "installed" and updated on another PC/notebook and "brought" to yours by a flash drive.

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MiHaLo Welcome to Mozilla.

You will find many translator program at the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here).


tapo Are you still having problems?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


If you can't get Firefox to open, you will have to do this the hard way. https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

Copy the last 5-7 Recent File Names in the folder. Post the information in the reply box below.