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slowness in deleting or moving messages

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by christ1

orangeguy57
orangeguy57
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When I move messages to folders or delete messages it takes several seconds to complete the action. I've tried compressing the database, deleting unneeded email and archiving email. None of these actions improved the situation. Also, when I try to look at the account information for my two accounts (I have 2 email addresses but running one instance of Thunderbird) I can not access the account information, as I am denied access.

I have deleted and reinstalled the Thunderbird application but this has not helped either.

thanks

When I move messages to folders or delete messages it takes several seconds to complete the action. I've tried compressing the database, deleting unneeded email and archiving email. None of these actions improved the situation. Also, when I try to look at the account information for my two accounts (I have 2 email addresses but running one instance of Thunderbird) I can not access the account information, as I am denied access. I have deleted and reinstalled the Thunderbird application but this has not helped either. thanks

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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When I move messages to folders or delete messages it takes several seconds to complete the action.

What is your anti-virus software?

I can not access the account information, as I am denied access.

I have no idea what you're talking about. Can you provide a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem