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e-mails not downloading, can't move or delete e-mail

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by christ1

crisbusk
crisbusk
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I've been using thunderbird for over 4 yrs, and had been using it fine until a couple of days ago, but now when I go to my inbox i just have a blue spinning disc next to my mouse pointer, e-mails aren't coming through and I can't move or delete any of the e-mails that are in my inbox.

i can still send e-mails, altho it says that e-mails are having problems being saved.

my gmail account (which i run through thunderbird on my mac) can send and receive, but i can't delete messages.

I can still download and send messages from my phone OK

i can still view and send e-mails through webmail

can anyone help???

Cris

I've been using thunderbird for over 4 yrs, and had been using it fine until a couple of days ago, but now when I go to my inbox i just have a blue spinning disc next to my mouse pointer, e-mails aren't coming through and I can't move or delete any of the e-mails that are in my inbox. i can still send e-mails, altho it says that e-mails are having problems being saved. my gmail account (which i run through thunderbird on my mac) can send and receive, but i can't delete messages. I can still download and send messages from my phone OK i can still view and send e-mails through webmail can anyone help??? Cris

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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https://support.mozilla.org/en-US/kb/cannot-receive-messages