Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Frequent crashing on Lenovo smartphone A936

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by guigs

tankmania
tankmania
more options

I have the 2GB Ram version of this phone and Firefox frequently crashes. It also crashes when unlocking the screen. In fact its the only app that crashes on my phone !

As I use FF on my laptop, tablet, and Desktop as well I hope the problem on the mobile can be fixed.

Thanks.

Saeed. UK.

I have the 2GB Ram version of this phone and Firefox frequently crashes. It also crashes when unlocking the screen. In fact its the only app that crashes on my phone ! As I use FF on my laptop, tablet, and Desktop as well I hope the problem on the mobile can be fixed. Thanks. Saeed. UK.

All Replies (1)

guigs
guigs
more options

We are still working on a good article on how to collect crashing information. I understand that there is a page that collects crash reports. If you open a new tab put this in the url: about:crashes Copy all of the shown submitted reports and paste them in a reply.

If there are none, please provide the Android version, the device model and a few steps that can replicate this issue consistently.