Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to upgrade Firefox browser to be compatible with Costcophoto website?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by guigs

chipmunklee
chipmunklee
more options

I can't upload photos to Costco photo using Picasa. Can't figure out the problem to fix it. I tried calling the help desk but they do not have an answer. They stated it was my browser or Picasa's problem! Any clues?

I can't upload photos to Costco photo using Picasa. Can't figure out the problem to fix it. I tried calling the help desk but they do not have an answer. They stated it was my browser or Picasa's problem! Any clues?

All Replies (1)

guigs
guigs
more options

Hi chipmunklee, This is a site compatibility bug. I have also tested this and the picasa frame is only a grey box. For now, try another browser.

However to really investigate this open up a ticket at webcompat.com This team is dedicated in seeking out working with sites to keep the compatibility of all browsers.

I am sorry I could not not be more helpful.