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firefox 38 sync not work

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firefox sinc not work this is my ff log: 1435522700133 Sync.LogManager DEBUG Flushing file log 1435522700133 Sync.LogManager TRACE Beginning stream copy to error-sync-1435522700133.txt: 1435522700133 1435522700135 Sync.Service DEBUG Exception: Login failed: error.sync.reason.serverMaintenance No traceback available 1435522700135 Sync.Service DEBUG Not syncing: login returned false. 1435522700198 Sync.LogManager TRACE finished copy to: /home/hadi/.mozilla/firefox/7uwd6d6a.default/weave/logs/error-sync-1435522700133.txt 1435522700198 Sync.LogManager TRACE onCopyComplete: 1435522700198 1435522700198 Sync.LogManager TRACE Scheduling cleanup. 1435522700199 Sync.LogManager DEBUG Log cleanup threshold time: 1434658700199 1435522700533 Sync.LogManager DEBUG Done deleting files. 1435522710254 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords 1435522710706 Sync.AddonsReconciler DEBUG Removing change listener. 1435522710707 Sync.AddonsReconciler DEBUG Stopping listening and removing AddonManager listeners. 1435522711707 Sync.Tracker.Addons DEBUG Saving changed IDs to addons 1435522711958 Sync.Tracker.History INFO Removing Places observer. 1435522712987 Sync.Tracker.History DEBUG Saving changed IDs to history 1435522712990 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1435522713898 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks 1435522725035 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1435522725036 Sync.Service DEBUG User-Agent: Firefox/38.0 FxSync/1.40.0.20150511103818. 1435522725036 Sync.Service INFO Starting sync at 2015-06-29 00:48:45 1435522725036 Sync.Service DEBUG In sync: should login. 1435522725036 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1435522725037 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435522725037 Sync.Service INFO Logging in the user. 1435522725037 Sync.Service DEBUG Caching URLs under storage user base: https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/ 1435522725038 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1435522725038 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1435522725039 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435522726497 Sync.Resource DEBUG mesg: GET success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/info/collections 1435522726497 Sync.Resource DEBUG GET success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/info/collections 1435522726498 Sync.Service DEBUG Fetching global metadata record 1435522726498 Sync.RecordManager TRACE Importing record: https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522726500 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435522727000 Sync.Resource DEBUG mesg: GET fail 404 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522727000 Sync.Resource DEBUG GET fail 404 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522727001 Sync.Service DEBUG Weave Version: 1.40.0 Local Storage: 5 Remote Storage: 1435522727001 Sync.Service INFO One of: no meta, no meta storageVersion, or no meta syncID. Fresh start needed. 1435522727001 Sync.Service INFO No metadata record, server wipe needed 1435522727001 Sync.Service INFO Wiping server data 1435522727001 Sync.Service INFO Fresh start. Resetting client and considering key upgrade. 1435522727001 Sync.Service INFO Service reset. 1435522727003 Sync.Engine.Clients DEBUG Resetting clients last sync time 1435522727004 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1435522727005 Sync.Engine.Forms DEBUG Resetting forms last sync time 1435522727005 Sync.Engine.History DEBUG Resetting history last sync time 1435522727006 Sync.Engine.Passwords DEBUG Resetting passwords last sync time 1435522727008 Sync.Engine.Prefs DEBUG Resetting prefs last sync time 1435522727009 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1435522727009 Sync.Engine.Addons DEBUG Resetting addons last sync time 1435522727010 Sync.CollectionKeyManager INFO Clearing collection keys... 1435522727011 Sync.Service INFO Sync key is up-to-date: no need to upgrade. 1435522727014 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435522727522 Sync.Resource DEBUG mesg: DELETE success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage 1435522727522 Sync.Resource DEBUG DELETE success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage 1435522727523 Sync.Service DEBUG Uploading meta/global: {"payload":"{\"syncID\":\"oProxI-FqCTv\",\"storageVersion\":5,\"declined\":[]}","id":"global"} 1435522727524 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435522727527 Sync.Resource DEBUG PUT Length: 94 1435522728032 Sync.Resource DEBUG mesg: PUT fail 503 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522728032 Sync.Resource DEBUG PUT fail 503 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522728033 Sync.Service DEBUG verifyLogin failed: <title>503 Service Unavailable</title> <center>

503 Service Cloudy: Try again later.

</center>
No traceback available

1435522728033 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => error.login.reason.network 1435522728033 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1435522728033 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1435522728033 Sync.Status DEBUG Status.login: error.login.reason.network => error.sync.reason.serverMaintenance 1435522728033 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1435522728033 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1435522728033 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1435526328033 1435522728035 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1435522728036 Sync.SyncScheduler DEBUG Next sync in 3608364.417394959 ms.

firefox sinc not work this is my ff log: 1435522700133 Sync.LogManager DEBUG Flushing file log 1435522700133 Sync.LogManager TRACE Beginning stream copy to error-sync-1435522700133.txt: 1435522700133 1435522700135 Sync.Service DEBUG Exception: Login failed: error.sync.reason.serverMaintenance No traceback available 1435522700135 Sync.Service DEBUG Not syncing: login returned false. 1435522700198 Sync.LogManager TRACE finished copy to: /home/hadi/.mozilla/firefox/7uwd6d6a.default/weave/logs/error-sync-1435522700133.txt 1435522700198 Sync.LogManager TRACE onCopyComplete: 1435522700198 1435522700198 Sync.LogManager TRACE Scheduling cleanup. 1435522700199 Sync.LogManager DEBUG Log cleanup threshold time: 1434658700199 1435522700533 Sync.LogManager DEBUG Done deleting files. 1435522710254 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords 1435522710706 Sync.AddonsReconciler DEBUG Removing change listener. 1435522710707 Sync.AddonsReconciler DEBUG Stopping listening and removing AddonManager listeners. 1435522711707 Sync.Tracker.Addons DEBUG Saving changed IDs to addons 1435522711958 Sync.Tracker.History INFO Removing Places observer. 1435522712987 Sync.Tracker.History DEBUG Saving changed IDs to history 1435522712990 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1435522713898 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks 1435522725035 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1435522725036 Sync.Service DEBUG User-Agent: Firefox/38.0 FxSync/1.40.0.20150511103818. 1435522725036 Sync.Service INFO Starting sync at 2015-06-29 00:48:45 1435522725036 Sync.Service DEBUG In sync: should login. 1435522725036 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1435522725037 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435522725037 Sync.Service INFO Logging in the user. 1435522725037 Sync.Service DEBUG Caching URLs under storage user base: https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/ 1435522725038 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1435522725038 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1435522725039 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435522726497 Sync.Resource DEBUG mesg: GET success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/info/collections 1435522726497 Sync.Resource DEBUG GET success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/info/collections 1435522726498 Sync.Service DEBUG Fetching global metadata record 1435522726498 Sync.RecordManager TRACE Importing record: https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522726500 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435522727000 Sync.Resource DEBUG mesg: GET fail 404 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522727000 Sync.Resource DEBUG GET fail 404 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522727001 Sync.Service DEBUG Weave Version: 1.40.0 Local Storage: 5 Remote Storage: 1435522727001 Sync.Service INFO One of: no meta, no meta storageVersion, or no meta syncID. Fresh start needed. 1435522727001 Sync.Service INFO No metadata record, server wipe needed 1435522727001 Sync.Service INFO Wiping server data 1435522727001 Sync.Service INFO Fresh start. Resetting client and considering key upgrade. 1435522727001 Sync.Service INFO Service reset. 1435522727003 Sync.Engine.Clients DEBUG Resetting clients last sync time 1435522727004 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1435522727005 Sync.Engine.Forms DEBUG Resetting forms last sync time 1435522727005 Sync.Engine.History DEBUG Resetting history last sync time 1435522727006 Sync.Engine.Passwords DEBUG Resetting passwords last sync time 1435522727008 Sync.Engine.Prefs DEBUG Resetting prefs last sync time 1435522727009 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1435522727009 Sync.Engine.Addons DEBUG Resetting addons last sync time 1435522727010 Sync.CollectionKeyManager INFO Clearing collection keys... 1435522727011 Sync.Service INFO Sync key is up-to-date: no need to upgrade. 1435522727014 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435522727522 Sync.Resource DEBUG mesg: DELETE success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage 1435522727522 Sync.Resource DEBUG DELETE success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage 1435522727523 Sync.Service DEBUG Uploading meta/global: {"payload":"{\"syncID\":\"oProxI-FqCTv\",\"storageVersion\":5,\"declined\":[]}","id":"global"} 1435522727524 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435522727527 Sync.Resource DEBUG PUT Length: 94 1435522728032 Sync.Resource DEBUG mesg: PUT fail 503 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522728032 Sync.Resource DEBUG PUT fail 503 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24595003/storage/meta/global 1435522728033 Sync.Service DEBUG verifyLogin failed: <html> <head><title>503 Service Unavailable</title></head> <body bgcolor="white"> <center><h1>503 Service Cloudy: Try again later. </h1></center> </body> </html> No traceback available 1435522728033 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => error.login.reason.network 1435522728033 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1435522728033 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1435522728033 Sync.Status DEBUG Status.login: error.login.reason.network => error.sync.reason.serverMaintenance 1435522728033 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1435522728033 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1435522728033 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1435526328033 1435522728035 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1435522728036 Sync.SyncScheduler DEBUG Next sync in 3608364.417394959 ms.

All Replies (1)

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This is extremely rare, but usually indicates a problem with the sync server you're connected to (sync-177-us-west-2.sync.services.mozilla.com in this case).

Is the issue still persisting, or has it gone away? Do you have another computer you can try syncing from?