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my emails won't load from my gmail.com account

  • 2 replies
  • 7 have this problem
  • 4 views
  • Last reply by ruthanno

ruthanno
ruthanno
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The reloading circle goes round and round. I can read my emails on my gmail.com account, but I want them in thunderbird. My settings seem to be ok. It just started three days ago, I did nothing different. I read a similar question where the answer was to delete old messages. I do that regularly, nothing is overloaded.

The reloading circle goes round and round. I can read my emails on my gmail.com account, but I want them in thunderbird. My settings seem to be ok. It just started three days ago, I did nothing different. I read a similar question where the answer was to delete old messages. I do that regularly, nothing is overloaded.

Chosen solution

first restart your computer.

Then if it still does not work. Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
Read this answer in context 👍 6

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

first restart your computer.

Then if it still does not work. Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
ruthanno
ruthanno Question owner
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Wow, something so easy as restarting my computer did it!! Thank you so much, Matt. guess I should restart more often.