Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since recent download screen flickering and screen view changes to the point thwere i cannot even close the program,

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by susantych

susantych
susantych
more options

This began with the latest download. The view layout is set to Message pane and it reverts to just showing a list of emails. Then they start to flickers so you cannot click on one or close the system. It seems to have something to do with the message pane being open.

This began with the latest download. The view layout is set to Message pane and it reverts to just showing a list of emails. Then they start to flickers so you cannot click on one or close the system. It seems to have something to do with the message pane being open.

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

On the toolbar > options > advanced > general and disable hardware acceleration.

Better?

susantych
susantych Question owner
more options

I have already done this and still have the problem.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Re reading the original issue. Does the message pane turn it self off? Is the account an IMAP account? What mail provider.

I think "I recall something about gmail accounts.

susantych
susantych Question owner
more options

Yes the message pane does turn itself off. sometimes I can go in and turn it back on. One of my accounts is gmail. The other SMTP. It is only hjappening since the latest download. Thanks