Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop pop ups by "SalesChecker" ?

  • 3 replies
  • 4 have this problem
  • 14 views
  • Last reply by philipp

more options

I keep getting pop-up ads by "SalesChecker". How can I stop them?

I have configured Firefox Options to disable pop-ups.

Please see screen shot of pop-ups attached.

Thanks for your help.

I keep getting pop-up ads by "SalesChecker". How can I stop them? I have configured Firefox Options to disable pop-ups. Please see screen shot of pop-ups attached. Thanks for your help.

Chosen solution

hi Cynthia.Wilson, from the data you've submitted, you appear to have malicious addons present. so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

hi Cynthia.Wilson, from the data you've submitted, you appear to have malicious addons present. so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Thanks for your solution. The free "Malwarebytes" version seems to have solved the problem.

The "adwcleaner" seems to be a superior product... it found 37 additional issues AFTER I had run the free Malwarebytes product. However, they require you to purchase their product to remove the malware. I did not purchase it because the problem appears to have been solved by free Malwarebytes version.

Thanks again.

more options

hi adwcleaner is a freeware product as well - you don't have to buy it in order to remove the adware a search turns up. here is the direct download link (attention: download starts directly, you don't have to click on any links): http://www.bleepingcomputer.com/download/adwcleaner/dl/125/